SDSI BUSINESS SYSTEMS
About Rapid Estimator Features Custom Development Support
ContactRequest a Demo
SUPPORT THAT MATCHES YOUR NEEDS

Expert Support for Rapid Estimator

Call us at (951) 461-8490 to receive your Remote Support PIN, then connect for a secure remote session with a support technician. We know the software inside out and stay on the line until your estimating questions are resolved.

Rapid Estimator support technician at desk providing secure remote assistance

How Rapid Estimator support actually works

STEP 01
Call or submit a request

You reach a real person who knows the software and often knows your company. No phone trees, no “we’ll get back to you.” We are a phone call or email away, ready to provide help. We take pride in our customer support and are always ready to listen.

STEP 02
Secure remote session

With your permission, we securely connect to your desktop, see exactly what you see, and resolve issues in real time while you watch.

STEP 03
Follow-through & training

We document the resolution and often schedule a short follow-up call to make sure everything is working perfectly and show you related tips.

“I’ve been using SDSI products for 19 years. Their support is the main reason we’ve never seriously considered switching. They answer the phone, they fix the problem, and they treat us like partners.”

— Susan M., Director of Operations, Summit Construction Group

“Last year we had a complex legacy data import issue two days before a major bid. SDSI’s lead developer jumped on a remote session with us at 7pm and stayed until it was solved. That level of commitment is unheard of today.”

— Robert P., Chief Estimator, Vanguard Civil
Contact Our Support Team

CURRENT CUSTOMERS: CALL (951) 461-8490 FOR IMMEDIATE ASSISTANCE